It is our intention to provide our clients with not only a professional and therapeutic massage, but exceptional service and personalized attention at all times. The following policies and procedures are in place to enable us to provide the highest quality service to each of our clients.
We do not massage anyone under the age of 18 unless the parent or guardian is in the room and signs their form.
Massage for minors will be allowed provided that a parent or legal guardian of the child is present in the massage room durring the massage session. As with adult clients, draping for minors is ALWAYS proper and professional, and the degree of undress prior to proper draping is entirely at the discretion of both the minor AND the attending parent or legal guardian.
Cell phones and music playing devices should be turned off before entering the office because of the need to maintain a quiet and relaxed environment for ourselves during our scheduled session.
Dealing with a returned check is a very time-consuming and costly process, so we ask that the client use other accepted methods of payment if there is uncertainty about the availability of funds in their checking account at the time of their massage session. A $40 fee will be charged to the client in the event of a returned check due to insufficient funds.